Jeff Falconer is passionate about building a reputation as a leading mortgage broker based on providing outstanding service to his clients. His determination is based on an innate competitiveness combined with a real sense of satisfaction gained from helping people achieve their financial goals.
Jeff is well known amongst his colleagues for being proficient and achieving fast turnaround times for the families and business people he helps. A Mortgage Broker for more than 18 years, Jeff has helped many people buy their first home, get a larger home, refinance and expand their business.
This demanding role at Park First Home Loans requires Jeff to have superb product knowledge, exceptional customer service and exude professionalism at all times. Jeff has been the winner of “Independent Broker of the Year” awards once and a runner up 3 times, as well as a Platinum achiever for 5 years running.
Outside of work, Jeff loves being with his wife and two kids. He enjoys watching all sports and has a passion for travel.
Ryan Carter is a fully qualified mortgage broker ready to give you advice on the best mortgage products and policies tailored to your personal situation. Ryan is valued by all who do business with him as someone who genuinely cares about his clients and understands the importance of long term relationships.
Ryan joined the banking industry in 2002 and has been a Mortgage Broker since 2007. During this time he has built up a comprehensive knowledge of mortgage broking and believes that hard work and determination are the true drivers of success. Very approachable, he has a ‘never give up’ attitude which has seen him help customers achieve the impossible.
Clients have said Ryan helps take the stress out of the mortgage application process and he has been known to work “until all hours” for his clients. Ryan works closely with solicitors and other professionals and has specialised knowledge in purchasing residential and commercial property. When not working hard for his clients Ryan can be found relaxing on a beach somewhere or playing with his young son.
Kathrine Parmenter is a highly motivated Loan Writer who is committed to helping clients find the right home loan solution for their individual situations. She goes above and beyond to help turn dreams into reality, ensuring her customer needs are met and optimum results are achieved.
Kathrine is always available to answer clients’ queries and works hard to make sure all deadlines are met. Before joining the team at Park First Home Loans, Kathrine worked for 38 years in the Banking & Finance industry where she developed her customer service skills, as well as her extensive knowledge in mortgage lending.
In her downtime Kathrine enjoys nothing more than getting away in her campervan with some friends and her camera.
Andrea Parkins is an integral part of a highly professional team renowned for providing exceptional client services and consistently great results.
Her primary responsibility is administration, CRM management and general administrative assistant to the Brokers. She is a sucker for puzzles and books, loves having coffee with her friends and walking her dog. If not working you will find the typical Andrea sitting in the corner flipping pages or busy creating a mess in the kitchen learning to cook some dishes she found on YouTube.
Andrea brings an enthusiastic, committed and highly personable approach to her position and takes seriously her responsibility to assist the brokers to provide clients with the best possible advice.
Natalie Leftwich has recently joined our office as a highly knowledgeable and experienced Home Loan processor with more than 8 years experience in broking and 10 years working for a Big 4 Bank prior to this.
Her extensive finance background enables a greater understanding of what is involved in the home loan process from beginning to end which results in the best possible outcome for our clients. Natalie is a diligent, enthusiastic and highly organised individual who strives to meet deadlines. She delivers the highest quality service to our clients by ensuring every loan application is submitted and pre-approved on time, promptly answer any client questions or concerns as well as making sure settlement occurs on a timely basis without delay.
A real "people" person, clients love talking to her. In her downtime when not taxiing around her active teenagers, you will find Natalie out running along the river, catching up with friends or on the beach.